Receiving payments via iKhokha

Once a client’s application has been approved by iKhokha, and they have connected their device to their bank account, and set up their device, they are now ready to start transacting.

Below we have shared useful videos which are both shareable, and downloadable, that you need to share with your client as part of their on-boarding process.

How to top up an iK prepaid balance on an iK Flyer

1. Select ‘prepaid‘ at the bottom of your screen.
2. Select ‘prepaid balance‘, then ‘top up‘.
3. Take note of your iKhokha prepaid balance ID – this will be the payment reference.
4. Take note of iKhokha’s banking details on your device screen.

Top up with cash at an ABSA ATM:

1. Find and ABSA cash accepting ATM.
2. Deposit the cash into iKhokha’s ABSA bank account.
3. Use your iKhokha prepaid balance ID as a reference. Do not add any extra numbers or letters to the ID.
4. After a successful deposit, the funds will reflect in your prepaid balance.

Top up via EFT:

1. Log in to your online banking platform.
2. Send an EFT to iKhokha’s ABSA bank account.
3. Use your iKhokha prepaid balance ID as the payment reference.
4. Top ups will reflect within one working day for ABSA clients, for other banks it may take up to two working days.

Here is the link to the video, and you can download it here.

How to send an iK Pay Link

1. Open and sign into the iKhokha app on your phone.
2. Tap ‘iK Pay Link‘.
3. Insert an amount and tap ‘Charge‘.
4. Add a reference and tap ‘Next‘.
5. Select ‘Create Pay Link‘ on the checkout screen.
6. Tap ‘Share Pay Link‘, or copy the link with the blue icon.
7. Share the link to your preferred messaging app.
8. Tap ‘Done‘.

Share the video link, or download it here.

How to send a quick payment link on iK Dashboard

1. Log in to your iK Dashboard.
2. Click ‘Payment Options‘.
3. Click on ‘iK Pay Link‘.
4. Click ‘Request Quick Payment‘.
5. Enter the amount, your reference and a description.
6. Click ‘Create Link‘.
7. Choose how you’d like to send your link and click ‘Done‘.

Share this link to the video, or download it here.

How to send a Multiple Payment Link on iK Dashboard

1. Log into your iK Dashboard.
2. Click ‘Payment Options‘.
3. Click on ‘iK Pay Link‘.
4. Click ‘Request Multiple Payments‘ on the iK Pay Link page.
5. Enter an amount.
6. Switch the toggle on to let customers pay any amount *This step is optional.
7. Type in your payment reference and an optional description.
8. Switch the toggle on to let customers add a reference. *This step is option.
9. Switch the toggles on to accept customer delivery information and tips. *This step is optional.
10. Click ‘Create Link‘.
11. Choose how you would like to send your link.
12. You can also download your QR code. Click ‘Done‘.

Here is the link to the video, alternatively download it here.

How to send a Donation Payment Link on iK Dashboard

1. Log into your iK Dashboard.
2. Click ‘Payment Options‘.
3. Click on ‘iK Pay Link‘.
4. Click ‘Donations‘ on the ik Pay Link page.
5. Enter your fundraiser name, description, and a link to your website.
6. Switch the toggle on to add links to your social pages. *This step is optional.
7. Switch the toggle on to allow donors to leave a message. *This step is optional.
8. Click on ‘Create Link‘.
9. Choose how you would like to send your link.
10. You can also download your QR code.

Here is the video link, or you can download it here.